Business & Tech
Virgin America Ranked Number One Airline in U.S.
A university study deemed in the top airlines due to several factors including on-time arrivals and mishandled bags.
Burlingame-based Virgin America was ranked as the top airline in the U.S., according to a university study released Monday.
The report ranked the 14 largest airlines based on on-time arrivals, mishandled bags, consumers who bought bags, and passengers who were turned away because flights were over booked.
Virgin did the best job in baggage handling and had the second lowest rate of passengers denied seats due to overbooking.
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This is the first year that Virgin, created in 2007, has been included in the rankings. United Airlines, the second place winner, carries about 18 times more passengers than Virgin America.
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